Terms and Conditions

By using www.daospureherbs.eu as a visitor, registered member or buyer, you agree to the terms and conditions imposed. www.daospureherbs.eu reserves the right not to honor orders and to notify customers accordingly within 3 working days of placing the order. Any amount transferred for an unfulfilled order will be returned to the customer within a maximum of 5 working days from the notification of refusal of the order. Returns and exchanges are not accepted. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Information on products and their prices. The products are manufactured in small batches (20-30 pieces), in order to preserve their properties as well as possible. All products being manufactured, dimensions, weight and texture may vary slightly. Due to the rhythm of nature in which the plants and fruits are harvested (ripening in different periods of the year), the taste, texture and color of the products may vary slightly from one batch to another, without this affecting the authenticity and quality of the products. The labels and packaging of the products may differ from one batch to another, without this affecting the authenticity and quality of the products. Pre-ordered products are not in stock, they will be produced and shipped within 10 working days from the payment of the order. After placing the order, you will receive an e-mail with the approximate date of shipment. The photos used to promote the products are for informational purposes only. The colors of the products may vary slightly from the photos. www.daospureherbs.eu products are handmade, therefore the small differences between the image of the products on the website and the real product cannot be considered defects. The prices charged by www.daospureherbs.eu may undergo changes without any prior notification. Prices are expressed in euros. Invoices for orders are issued only in electronic format and are sent to the e-mail address from which the order was placed. Information regarding the purchase. The order is considered placed when you have entered all the mandatory information in the verification process, sent the order and received a confirmation message on the registered e-mail address. The purchase contract is considered concluded with the confirmation by e-mail that the product has been delivered. The automatic messages sent by the system to confirm placing the order and/or making the payment have no contractual value. The right of ownership over the purchased products remains with www.daospureherbs.eu until the amount related to the transaction is collected in the account. Payment information Payment for the products purchased on the website www.daospureherbs.eu is made through online payment, directly on the site. Payments can be made in EURO, according to the payment method. Delivery information The cost of delivery is added to the purchase amount .The delivery cost is calculated according to the TACT volumetric weight calculation rules, used by courier companies globally. The volumetric weight is calculated by multiplying the Length x width x Height of the package, and dividing the result by 6000 in the case of the Economic courier, respectively by 4000 in the case of the NON-EU Economic service, and by 5000 in the case of the Express service. Invoices for orders are issued only in electronic format and are sent to the e-mail address from which the order was placed. Orders received during weekend will be handed to the courier the following week, depending on the order of their receipt. For products that are no longer in stock, but that have the option of placing orders, a period of approximately 10 working days is added from the payment of the order to replenish the stock before the product can be delivered. After you place the order, you will be notified by e-mail of the moment when the item enters production and of the estimated delivery date. Stocks on the site are updated frequently, but some communication errors may occur. If the ordered product is no longer in stock, we will contact you with details. Information regarding the copyright of the materials on the site. All the information, models, photos on the site, collectively called materials, are the property of www.daospureherbs.eu and may not be used by www.daospureherbs.eu users except for the purpose of informing about the products offered or the purchase of products.